United States · Ships from the USA | Retail prices | Business customer? Log in or request Partner Access

Shipping policy

Thank you for shopping with SAVONT.

Shipping Destination

We currently ship within the United States only.

Processing Time

Orders are typically processed within 2 to 4 business days before shipment. Processing times are estimates only and may vary depending on order volume, payment verification, or operational circumstances.

Shipping Carriers

Orders are shipped using carriers such as USPS or UPS.

Transit Time

Once shipped, delivery typically takes 3 to 8 business days depending on destination and carrier. Delivery times are estimates only and are not guaranteed.

Free Shipping

Free shipping is available on qualifying orders:

  • USD 49 and above for B2C orders
  • USD 199 and above for B2B orders

Business Customers

Business customers may be eligible for separate partner access or pricing arrangements. Any approved B2B terms apply in addition to this policy.

Shipping Restrictions

We do not ship to APO, FPO, or DPO addresses.

Undeliverable, Refused, or Unclaimed Shipments

If a package is returned to us as undeliverable, refused, or unclaimed, we may issue a refund minus the original shipping charges, or reship the order at the customer’s expense.

Shipping Delays

Shipping and delivery times are estimates only and are not guaranteed. If we are unable to ship within the stated timeframe, we will notify the customer and provide an updated timeframe or, where required, offer the option to cancel for a refund.

Lost Packages

If a package appears to be lost in transit, customers must contact us so we can review the shipment status and open a carrier investigation where appropriate. Replacement or refund decisions are made after review of the tracking history and carrier response.

A shipment may be treated as lost if tracking shows no movement for 14 calendar days after carrier acceptance, subject to carrier review.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. If an incorrect address is provided and the order has not yet been shipped, we will try to update it upon request. Once the order has been shipped, address changes cannot be guaranteed. If the shipment is returned to us, reshipping costs will be the customer’s responsibility.

Contact

For shipping-related questions, contact us at hello@savont.us